Frequently Asked Questions
General Information
Frequently Asked Questions
General Information
What is SWISSskulls?
SWISSskulls is part of Skullstore GmbH, Europe's leading provider of osteological specimens. We offer genuine and replica skulls and skeletons of various species, including humans, mammals, birds, reptiles, amphibians, and fish.
Who owns SWISSskulls?
SWISSskulls is part of Skullstore GmbH. The owner and founder of the company is Florian Tschudi, who, with his expertise and passion, offers high-quality bone preparations and replicas for the educational, medical, and research community.
Where is SWISSskulls located?
We are located in 8722 Kaltbrunn, Canton St. Gallen.
How can I contact SWISSskulls?
Whatsapp: +41 (0) 76 747 43 47
E-Mail: info@skullstore.ch
Postal address: Fabrikstrasse 19, 8722 Kaltbrunn, St.Gallen, Switzerland
Do you have social media channels?
Yes, you can find us: @SWISSskulls
Were animals killed specifically for taxidermy?
SWISSskulls exclusively offers certified preparations that were not killed for the purpose of preparation. We do not offer goods from China! The animal furs and skulls that we import come from manufacturers selected by us. Our recycling vision aims to avoid killing animals unnecessarily. SWISSskulls exclusively recycles animals that are culled as part of population control and are also used for meat production. We strictly reject trap hunting and farmed animals from the fur industry and do not offer them.
Shipping
Shipping and Payment Methods
Are there shipping costs for my order?
Yes, shipping costs are calculated in the shopping cart based on the weight of the order. Delivery time varies depending on the choice of A or B Post and is between two and five business days for immediately available items.
Which countries do you ship to?
We deliver internationally to all countries. However, markets are divided into country of origin Switzerland, Europe and all other countries. Depending on your location, certain items may not be displayed as we are unable to ship some types abroad due to regulations.
Do customs fees apply when shipping abroad?
Yes, customs duties may apply. Switzerland is not part of the EU, therefore customs duties may apply. However, the amount of these costs depends on the tariffs of the respective country of delivery.
What payment methods does SWISSsulls offer?
We offer you a variety of payment options: TWINT, PostPay, Reka, Apple Pay, Google Pay, Samsung Pay, Mastercard, Maestro, Visa, American Express, Diners Club, Discover and Shop Pay. (For companies and institutions, it is also possible to order on account.)
Are customs checks due?
Customs checks may apply. We generally inform you about known problematic species in the product description or hide products that are subject to restrictions in certain countries for your country so that they cannot be ordered. However, please note that each country has its own animal, hunting, customs, and species protection laws, which we cannot fully clarify in every single case. Even if products have already been imported without problems in other countries, individual shipments may be seized or held back by customs. For safety, we recommend briefly checking the applicable regulations in the recipient country yourself before ordering
Services
We offer professional skull cleaning services.
Can I have my cat taxidermied?
Yes, we offer preparations for all pets. In addition, you can have your pet cremated directly through us, with this service being handled by our partner company, Dicentra AG. Please feel free to contact us to discuss your individual wishes and receive a customized offer.
Do you also make hunting trophies?
Yes, we are one of the largest manufacturers of hunting trophies of all kinds, with countless different wood motifs and other presentation options. Contact us or learn more about our services.
Do you offer educational discounts?
Are you part of an educational institution?
Then you may be eligible for special discounts. For more information on educational pricing and bulk orders, please contact our customer service; we'll be happy to help!
10% discount for new customers
As a new customer, you receive a 10% discount on your first order, for purchases over CHF 100.
Credit for animal and skull donations
Help us work sustainably: If you provide us with additional animal heads or skulls (e.g., from foxes, badgers, or other animals) that would otherwise be disposed of, you will receive credit in your customer account. You can use this as a discount on your order or have it paid out if you wish.
Referrals pay off!
Are you satisfied with our work? Share your enthusiasm with friends! We will create a personalized discount code for you to share – e.g., via Apple or Google Wallet. Every purchase made using your code earns you a 10% commission as credit in your customer account.
Review Credit
Your opinion matters! If you review us after your purchase, we'll thank you with a CHF 10 voucher. You will automatically receive an invitation to review via email 5–10 days after your order.
Help us inspire even more people with our work – and benefit yourself!
Are your preparations sourced ethically?
We are committed to ethical sourcing. We comply with all relevant laws and regulations to ensure that our preparations are acquired legally and responsibly. Learn more
Why are bloody insights shared on social media?
SWISSskulls understands that this content may not be suitable for everyone. Our goal is not to offend customers or interested parties. However, this part of the process is inextricably linked to the preparation, and we see it as our duty to make this aspect visible. Many people do not understand this step, as it often remains hidden – yet it is essential for our craft. At SWISSskulls, we place great importance on transparency towards our customers and interested parties in order to present the entire process honestly and comprehensibly.
Our accounts are restricted to 18+, so minors cannot view our posts.